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>> HOME > SERVICES > CONSULTING APPROACH |
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Consulting Approach | |
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The ProTech Consulting approach varies depending on the size, timeline, resources and preferences of our clients. One significant differentiator compared to our competition however, is our preference to approach enterprise engagements with a phased process. Our goal is continuous improvement and technological innovation in the service of our clients. Leadership & Service Delivery ProTech’s service delivery structure is led by senior leadership, each with 15 - 25 years of IT service experience and the commitment to exceptional client service. The ProTech team is capable of managing effective business operations and providing world-class services. Project management specialists well-experienced with managing complex technology and operational support programs are part of the ProTech team. Highly capable engineering service teams knowledgeable of infrastructure competencies and environments provide large-scale project management. These teams utilize technology deployment specialists with migration and application integration across various hardware, network, and systems environments. Enterprise Engagements Too often we see our competition providing responses to RFPs that include everything from the initial assessment through design and implementation when they do not have the first clue as to what the client currently has or what they will eventually require to respond to their business objectives. The ProTech approach begins with an assessment. It's critical to figure out your current status and where you need to go to create an accurate and cost-effective approach, rather than assuming what you'll need and providing an estimate prematurely. Outsourced IT For the outsourced IT consulting we provide, our preference is to work on a time and material basis. That way you only pay for the time we work and benefit from our ability to work quickly and effectively. ProTech wants to earn your trust, respect and business and this approach has proved extremely successful. ProTech believes that our reputation is only as good as the last project we completed. That's why we're personally committed to ensuring that every engagement is a glowing success and that you never have to worry about the quality, accuracy or timely completion of our work. Clients choose ProTech for its strong delivery culture and cohesive, end-to-end processes. Our methodology encompasses all phases of the project lifecycle. ProTech delivers consistent results, exceeds customer expectations, and assures client satisfaction. ProTech considers knowledge transfer to be a continuous process that begins with the engagement’s initiation and continues through project close-out. ProTech employs a rapid application development and phased implementation approach based on plan, build and manage. ProTech skills and resources deployed to client engagements begin with strategic planning, proceed to application development and implementation, and end with managed hosting and training. Why Consulting?
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