Job Openings

Enterprise Integration Specialist

Recruiter Nancye Claxton (nclaxton@psgi.net)

Memphis, TN

ProTech is seeking an Enterprise Integration Specialist for a direct hire opportunity with a corporation in East Memphis.

Position Overview:

This position is responsible for the implementation and maintenance of Electronic Data Interchange partnerships with trading partners for new and current clients.

Job Responsibilities:

  • Responsible for the maintenance and enhancement of EDI maps, mapping specifications and documentation for trading partnerships and internal processes.
  • Establishes new EDI partnerships for electronic billing, status messages, and electronic BOL transactions.
  • Implements various forms of electronic invoicing, track and trace, and bill of lading transactions for new and existing trading partners.
  • Monitors existing partnerships to identify and correct transaction mapping and processing issues.
  • Coordinates with the client, internal departments, and trading partners to resolve issues and ensure that the client needs are met in a timely manner.
  • Maintains and reports status of each trading partner’s progress to all stakeholders involved.
  • Maintains trading partner records containing service requests, requirements, correspondence, test results, emails and other related implementation materials.
  • Provides internal support for error resolution with electronic transactions.
  • Provide subject matter expertise in areas needed to onboard carriers electronically.
  • Manage customer expectations for onboarding carriers electronically.
  • Facilitating troubleshooting efforts between the carrier, IT support and product development groups.
  • Direct involvement in customer/carrier interfacing activities.
  • Responds to change productively and handles other essential duties as required or assigned.

Education and Experience Requirements:

  • College degree in a related field along with 3 or more year’s transportation related experience and/or training, or equivalent combination of experience and education.
  • Proficient in use of MS Office applications -Word, Excel, Access, PowerPoint.
  • Experience with Gentran/AS400 operating systems.
  • Understanding of the data feed and data mapping process.
  • 2 + Years of Experience with various EDI transactions.
  • Strong written and verbal communication skills.

Desired skills and abilities:

  • Excellent attention to detail.
  • Business knowledge of transportation, logistics, invoicing, tracking and/or other industry specific practices.
  • Advanced problem solving and root cause analysis abilities.
  • Experience in Transportation or Logistics a plus.