Managed Technical Services (MTS)
Effectively managing the risk, complexity, and cost of today’s leading infrastructure, business applications, and associated personnel requirements represent the most significant challenges facing companies today. ProTech's Managed Technical Services division was developed to provide cost-effective solutions to these challenges.
MTS provides an alternative for meeting peak load demand for technical services. MTS offers an intermediate step between contracting for individual professionals (CTS) and total project outsourcing. Under MTS, all work is performed at ProTech's facility. In addition to facilities, ProTech provides network connections, hardware, and standard software tools in a secure environment. The client only provides special software tools and project management responsibility. Under MTS the client still manages the project but ProTech manages the work of the technical personnel performing the project. Typical projects include testing and application certification, application integration, software deployment for packaged applications and application maintenance support.
MTS offers you the flexibility to outsource your entire hosted solution with confidence and without turning over control of your entire IT environment. These services are designed to extend and augment your existing corporate IT capabilities in a discrete fashion that mitigates the need for additional permanent support personnel. Through the use of these services you can improve operational performance while reducing overall total cost of ownership. Our proactive monitoring and management solution lets you leverage state-of-the-art infrastructure and highly skilled personnel thereby freeing you to focus on your core business.
Key benefits of utilizing ProTech's Managed Technical Services include:
- Predictable and controlled project costs
- Skills gap concerns within your IT organization are lessened
- The speed and ease of technology deployment is increased by utilizing ProTech's staff that is not distracted by the typical on-site development environment
- Continuity for long-term projects by using ProTech's permanent in-house staff allowing your internal IT staff to focus on key business strategies.
ProTech owns and manages its own network operations and infrastructure in order to assure customers the safest, most secure and most reliable network environment within which their projects will be managed.
ProTech's Managed Technical Services have been developed to build upon the capacity and efficiency of your organization’s IT department. Our aim is to dramatically reduce the management cost of your IT systems, while significantly increasing the reliability and effectiveness of your complex business systems.
|
