Infrastructure Management

At the core of your business, your IT infrastructure provides the foundation from which many of your critical business functions extend. By ensuring that these systems are proactively maintained, benefits ranging from extended hardware service life to minimizing downtime can be achieved.  Through the ProTech Infrastructure Management Service, your core infrastructure is continually monitored and maintained by our Network Operations Center and a team of highly skilled engineers.

Infrastructure Management Services include:
•    Monitoring of Critical Infrastructure Components
•    Remediation of Identified Issues
•    Server Operating System Updates and Patch Management
•    Scheduled Server Activities    
•    Application Monitoring and Basic Remediation        
•    Backup Management (supported solutions)
•    Internet Vendor Management           
•    Antivirus Software Management (supported solutions)        
•    Basic Administrative Network Support (With Microsoft Active Directory)   
•    Routine Vulnerability Assessment/Security Scans       
•    Technology Planning
•    Reporting and Customer Access
•    Discounted Rates