Does Your Business Need Managed IT Services?

As most industries increasingly rely on digital records and cloud data storage, large and small businesses alike are adapting as quickly as they can to keep up with technological advancements. Consequently, Information Technology specialists are some of the most highly sought-after employees in this digital age. With a demand to fulfill IT needs that is often much higher than the supply of qualified professionals, internal IT departments are often faced with more work than they can handle given their size limitations.

In an effort to gain the capacity for systems monitoring, data security and movement and other IT functions, many organizations are turning to Managed IT Services. How do you know if this is the right investment for your company? Read on to see if you recognize in your own business some of the common challenges for which managed IT services provide solutions.

You Want More Bandwidth for Innovation

As we have already begun to discuss, many internal IT departments are simply overwhelmed with the workload they are expected to carry. Contrary to what some might think, a Managed Service Provider (MSP) does not typically replace a company’s internal IT department.

Rather, an MSP often partners with your internal IT team, taking on some of the more fundamental responsibilities of supporting your organization and its data. This gives your internal IT team the bandwidth to be more innovative and the flexibility to focus on custom projects that will directly benefit your clients, grow your services, and improve your organization’s efficiency and profitability.

You Can’t Afford IT Downtime

If your IT team has been stretched thin thus far, chances are they have not had the time to step back from the daily grind and evaluate your organization’s systems for effectiveness and implement changes where necessary. Upon establishing a partnership with your team, a qualified managed services provider will automatically assess your IT processes and make suggestions based on their expertise and available tools.

After collaborating with your team to determine the highest quality custom solutions that fall within your IT budget, an MSP can seamlessly implement adjustments and new tools throughout your organization’s infrastructure, so you won’t lose any of your daily momentum. From there, a managed services provider will carefully and continuously monitor your IT systems to screen for and prevent the issues that may have previously caused your company IT downtime and a resulting lapse in productivity.

If any issues do arise in your IT systems, as a managed services provider, ProTech hosts remote support through our 24/7 help line, and we can also dispatch support technicians to your location for in-person consultation and troubleshooting if necessary.

You Must Secure Your Data

As information becomes more widely available on the Internet, data security becomes a heightened concern for most organizations, especially those that hold the financial information, medical records or identity details of their clients. Essentially, you want your organization’s information to be stored digitally, but you don’t want just anyone to be able to gain access to it with a little hacking knowledge. You also don’t want to spend time and energy worrying about a potential data security breach.

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Turning to a managed services provider for their expertise in data security is one of the best things you can do to protect your organization from being compromised. An MSP has the ability to set up appropriate email protections, efficient virus shields, powerful network firewalls and extensive usage data that you need to secure your IT perimeters from external threats and confine sensitive client information to the proper user or users.

You Need Data Backup and Recovery

While you can’t predict everything that will happen to your organization, you can proactively prepare for whatever comes your way with regular data backups. After anything from a minor incident to an event classified as a disaster, data backups will get you up and running again.

We know that during or following a disaster, your organization and its members have many concerns. As a trusted managed service provider, we make sure that your data will not be one of those items causing you stress. You can rest assured that if a disaster should occur, you will have immediate access to your data backups for recovery.

However, just because your data backup information is easily accessible for you, doesn’t mean it is for anyone isn’t supposed to have it. With ProTech, your data backups will be created with a fully encrypted data transfer system that places your information into a secure, remote storage center. Also, our data backup systems are compliant with various industry regulations including HIPPA and the Payment Card Industry Data Security Standard.

You Can Benefit from Managed Services in Memphis

We hope that through this article, we can help you understand how the managed IT services we offer could benefit your organization. If the IT challenges we have discussed and the solutions we have outlined sound relevant to your organization, we encourage you to get in touch with our Memphis managed IT services team for more information about beginning a partnership with us here at ProTech.

Posted by Chris Bradley at 8:15 AM
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