ProTech has received the CompTIA Managed Services Trustmark™, a respected industry credential given to companies who adhere to best practices for technology service delivery and customer interaction.
“Earning this credential identifies ProTech as a business that meets or exceeds the best business practices the IT industry has to offer,” said Nancy Hammervik, senior vice president, industry relations, CompTIA. “This includes managed services agreements, standard operating procedures, systems and tools for delivering services and general business operations.”
The Trustmark was developed by CompTIA, a non-profit association for the information technology industry, in collaboration with industry experts and leaders. It identifies businesses that have made a commitment to the highest levels of integrity and sustained quality service.
“ProTech is excited to join the CompTIA community of credentialed managed service providers. We see this as another milestone in our commitment to providing our customers with best-in-class solutions and services,” said Chris Bradley, Vice President of Managed/Cloud Services at ProTech.
To earn the CompTIA Managed Services Trustmark, ProTech was evaluated on several aspects of its business operations, including organizational structure, technology tools and systems it utilizes, standard operating procedures and IT service specific activities. The company also committed to abiding by a code of conduct and provided customer references.
Visit CompTIA Managed Services Trustmark to learn more.