ShoreTel isn’t just a phone system—it’s a phone, text, mobile, conference, video, webshare, online meeting system that’s sleek and easy to use.

ShoreTel brings a fundamentally different approach to phone system technology. We focus on your most important assets—your people and their goals—and remove impediments to free-flowing communications so your team can focus on relationships, ideas and growth, not on getting technology to work. The result is a truly unified communications experience.

ShoreTel Connect ONSITE

.ShoreTel Connect ONSITE brings all of your multi-tasking communications tools together in one simple interface. Quickly and easily find contacts, check their availability, and connect with them via phone, IM, video, desktop sharing or and conference calling, without having to open separate windows or log in to new applications. 


  • Robust system features
  • Exceptional user experience
  • Business communications continuity
  • Outstanding management interface
  • Line of business integration
  • Lowest total cost of ownership

ShoreTel Connect CLOUD

ShoreTel Connect CLOUD is a cloud-based, premium VoIP business phone service that every department in your company will love. It’s a true “end-to-end” communications solution, from IP phones, to operating software, to data center, to customer service. It’s a fully hosted and managed, to free up your IT resources to work on other strategic projects. And it’s built on state-of-the-art data centers architected to be reliable, highly secure and scalable.


  • End-to-End solution
  • Exceptional user experience across all devices
  • Easy provisioning
  • Reliability
  • Security
  • Premium customer service

ShoreTel Connect HYBRID Apps

Productivity tools from the cloud for ShoreTel Connect ONSITE systems.

The growing popularity of software as a service (SaaS) reflects the convenience, scalability, and security of cloud-based applications like email, business process apps and storage. Virtual phone systems delivered completely via the cloud, like ShoreTel Connect CLOUD, are growing rapidly year-over-year as businesses recognize the time and money saved when application upgrades, maintenance, and end-user support are handled by the service provider, not by internal IT staff.

As a visionary provider of IP PBX phone systems and unified communications applications, ShoreTel sees the future of communications
architecture as combining the best of two delivery methods: a hybrid communications platform that delivers the resiliency, control and availability of an on-premises “hardware-based” phone system with the immediacy, ease and flexibility of productivity-enhancing applications delivered from the cloud.

  • Add new applications to your ShoreTel Connect ONSITE platform from the cloud
  • No hardware, integration or maintenance required
  • End-user support provided by ShoreTel customer service
  • Services are always up-todate-no upgrades required
  • A la carte and on-demand: pay only for the ones you use