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ProTech Services Group is a business solutions company focused on meeting the technology needs of Memphis-area businesses. Founded in 1992, we have a history of providing quality services that help organizations meet their goals and initiatives. ProTech’s unique combination of services and solutions along with our skilled engineering team has solidified us as a premier business partner in the Mid-South.
We brought ProTech in to provide a penetration test for our new customer portal website. They tested and scanned for issues and tried to break into and compromise our site. The ProTech team was super, thorough and provided reporting on all items and potential items discovered. They offered sound recommendations for remediation and worked well with our staff to implement changes. We were extremely pleased with their work and would recommend them for anyone looking at cybersecurity solutions.
The entire team at ProTech did an outstanding job with our Voice, Internet and MPLS project. We had to join two networks as well as implement a new phone system. There were a million moving parts to navigate. The staff held our hand the entire way through. They are extremely knowledgeable and executed an organized plan that worked very well. We could not be more pleased with the service we have received!
We have been working with ProTech for several years, and we have been involved in quite a few big projects. Moving most of our computers to a domain, installing new switches, and installing new access points. They have stepped up to the plate each and every time with great customer service, knowledge and courtesy on each project. They manage our network, and if we have any problems, they are on top of it immediately. ProTech pretty much sums up their company. P= Professional, R= Reliable, O= Observant, T= Technical, E= Educated, C= Concerned, and H= Helpful. So, you have a company who is very professional and educated in the technical world that is helpful and very concerned about what your IT needs are. They are observant in monitoring your network and reliable in getting issues resolved quickly. I would recommend ProTech to any company or person that needed IT help.
My experience with ProTech is like working with a TEAM. Their ticket response is phenomenal. I am able to tell them what I need, and they are there to provide answers and solutions. If I had to give a star rating it would 5 stars plus some. I can’t begin to say how extremely pleased I am with ProTech.
ProTech works directly with my department and Human Resources to quickly identify potential staffing candidates, whether we are looking for full-time employees or contract positions. They help us every step of the way from recruitment to interviewing and onboarding. They work proactively to keep the process moving for quick placements of quality staff members.