Howard completes training for hands-on Microsoft immersion

Marty Howard, Implementation Manager at ProTech Systems Group, has completed Microsoft CIE Facilitator training and is now qualified to deliver Microsoft’s Customer Immersion Experience (CIE) , a powerful tool that allows customers to sell themselves on the value that Microsoft can deliver for their business.

In a hands-on session using a PC, tablet, and often a phone, customers simulate true to-life scenarios and test-drive the productivity platform through day-in-the-life scenarios and common business challenges. As a trained facilitator, Marty will guide the customers as they discuss their business practices, processes, and pain points while exploring the technology they find interesting.

After ProTech met the required prerequisites, Marty was selected as the delegate within ProTech to attend the three and a half-day training sessions.  The attendees learn the soft skills of facilitating a CIE session, commercial or industry-specific content, technical setup, and programmatic details and resources.

Marty was selected as ProTech’s delegate based on Microsoft recommendations qualifications for facilitators such as technical expertise, presentation experience and coachability.

To provide a high-quality experience for every CIE session, Microsoft requires qualified partner facilitators to maintain their qualified status. To date, there are 475+ qualified CIE Facilitators in the United States.    

Posted by Becky Babineaux at 3:49 PM
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