Implementation Manager at ProTech Systems Group, has completed Microsoft CIE
Facilitator training and is now qualified to deliver Microsoft’s Customer
Immersion Experience (CIE) , a powerful tool that allows customers to sell
themselves on the value that Microsoft can deliver for their business.
In a hands-on
session using a PC, tablet, and often a phone, customers simulate true to-life
scenarios and test-drive the productivity platform through day-in-the-life
scenarios and common business challenges. As a trained facilitator, Marty will
guide the customers as they discuss their business practices, processes, and
pain points while exploring the technology they find interesting.
After ProTech met
the required prerequisites, Marty was selected as the delegate within ProTech
to attend the three and a half-day training sessions. The attendees learn the soft skills of
facilitating a CIE session, commercial or industry-specific content, technical
setup, and programmatic details and resources.
Marty was selected
as ProTech’s delegate based on Microsoft recommendations qualifications for
facilitators such as technical expertise, presentation experience and coachability.
To provide a
high-quality experience for every CIE session, Microsoft requires qualified
partner facilitators to maintain their qualified status. To date, there are
475+ qualified CIE Facilitators in the United States.