The entire team at ProTech did an outstanding job with our Voice, Internet and MPLS project. We had to join two networks as well as implement a new phone system. There were a million moving parts to navigate. The staff held our hand the entire way through. They are extremely knowledgeable and executed an organized plan that worked very well. We could not be more pleased with the service we have received!
We have been working with ProTech for several years, and we have been involved in quite a few big projects. Moving most of our computers to a domain, installing new switches, and installing new access points. They have stepped up to the plate each and every time with great customer service, knowledge and courtesy on each project. They manage our network, and if we have any problems, they are on top of it immediately. ProTech pretty much sums up their company. P= Professional, R= Reliable, O= Observant, T= Technical, E= Educated, C= Concerned, and H= Helpful. So, you have a company who is very professional and educated in the technical world that is helpful and very concerned about what your IT needs are. They are observant in monitoring your network and reliable in getting issues resolved quickly. I would recommend ProTech to any company or person that needed IT help.
My experience with ProTech is like working with a TEAM. Their ticket response is phenomenal. I am able to tell them what I need, and they are there to provide answers and solutions. If I had to give a star rating it would 5 stars plus some. I can’t begin to say how extremely pleased I am with ProTech.
ProTech works directly with my department and Human Resources to quickly identify potential staffing candidates, whether we are looking for full-time employees or contract positions. They help us every step of the way from recruitment to interviewing and onboarding. They work proactively to keep the process moving for quick placements of quality staff members.